At GeneTrade, we have a friendly customer support team ready to help you at any time! If you have any questions or require assistance, please do not hesitate to contact us!

Our customer support team speaks more than 20 languages, so you don’t have to worry about misunderstandings or anything being lost in translation. If you speak English, Greek, Japanese, Chinese, Bahasa Malay, Bahasa Indonesia, Hungarian, Russian, French, Spanish, Italian, German, Polish, Hindi, Arabic, Korean, Portuguese, Czech, Slovakian, Bulgarian, Romanian or Dutch, we’re ready to have a conversation.

If you’ve got something to say, we want to hear about it. GeneTrade is a customer centric company, which basically means that everything we do revolves around our customers. In our opinion the customer is what matters most, which is why we value your feedback very highly.

With your feedback, we are able to fine tune our products and perfect them. Through your feedback we may also be able to introduce new and exciting features based on popular demand. The best way for us to do this, and to make sure we do it in a way that meets your expectations, is for you to tell us about it yourself.

We would be happy to hear from you via e-mail or by telephone. Specific departments can be contacted directly; their contact information is provided in the section below.